NCC Drivers and Passenger Assistants First aid Course Part 1

Drivers and Passenger Assistants First aid Course

To work on Passenger Transport Contracts awarded by Norfolk County Council, Drivers and Passenger Assistants must hold a current identity badge issued by the Council. A badge will only be issued to applicants who work for an operator who has been accepted onto the DPS and who have passed an enhanced Disclosure and Barring Service (DBS) check and a Safeguarding Children and Vulnerable Adults course. Queries regarding badges should be made by companies only, not individual staff members. Please email all correspondence to

In addition to completing the online safeguarding course, Drivers and Passenger Assistants may need to undertake additional training to be able to work on contracts. The Council does not provide or pay for additional training. However, we do provide details of several companies that provide training in the areas required.

First aid is one of required “additional training” needed.

This First aid course meets the requieremnts for this role. The course is in two parts, Part 1 is the theory part and can be carried out online.

Part 2 is the face to face practical part and must completed within 4 weeks of doing this course.

To book a place please follow this link Courses 

The course contents is as follows:

Understand the role of the first-aider, preventing cross infection, recording incidents and actions; – use of available equipment

Assess the situation and circumstances in order to act safely, promptly and effectively in an emergencyAdminister first aid to a casualty who is unconscious (including seizure)

Administer cardiopulmonary resuscitation and use an automated external defibrillator

Administer first aid to a casualty who is choking

Administer first aid to a casualty who is wounded and bleeding and who is suffering from shock

Provide appropriate first aid for burns and scalds

Administer first aid to a casualty who is suffering from Anaphylaxis


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